What is PBX?   (Private Branch Exchange) is a small telephone switch owned by a company or organization. These organizations purchase PBX's to reduce the total number of telephone lines they need to lease from the telephone company. Without a PBX, a company will need to lease one telephone line for every employee with a telephone. With a PBX system, the company only needs to lease as many lines from the telephone company as the maximum number of employees that will be making outside calls at one time. This is usually around 10% of the number of extensions.

A new variation on the PBX theme is the Virtual PBX or Internet PBX or Hosted PBX. With Virtual PBX services, there are no on-site hardware requirements, which means your business benefits from minimal start-up costs, reduced Total Cost of Ownership, flexible service plans and complete scalability. These hosted PBX service offers features, benefits and TCO advantages that will transform the way your company does business.

Below is a comparison of the top Virtual PBX services.

Company Standard Features, Main Advantages and Cost

Click Here for Grasshopper
With Grasshopper, your small business can sound more professional and streamline its communications by creating a virtual office that connects callers to employees wherever they are, on any type of phone - home, office, VoIP, or mobile - without any equipment to purchase or maintain and starts at just $9.95 a month. This seems to be the best deal - Unlimited Extensions with all accounts. Activation fee $25 Massive cost savings. Auto Attendant. Find Me. Follow Me. Web or Email voicemail. 30 Day Money Back guarantee. 30-Day Free Trial
$9.95/month - Unlimited extensions - 1 TollFree/Local number - 100 free minutes - 6¢ additional minutes;
$49/month - Unlimited extensions - 2 TollFree/Local numbers - 2,000 free minutes - 6¢ additional minutes;
$199/month - Unlimited extensions - 3 TollFree/Local numbers - 10,000 free minutes - 6¢ additional minutes;
Click Here for RingCentral
The rich menu of business features of RingCentral Online is unmatched in the industry and provides advanced functions unavailable in even the most expensive PBXs. RingCentral combines a toll-free or local number with advanced call management, PBX, voicemail and Internet fax Auto-attendant. custom greetings and announcements. Dial-by-name directory. Call Controller. Improved Text-to-Speech. Free fax number with Business Plan. Toll Free Numbers, Auto-Attendant, Dial-by-Name Directory. NEW! Optional DigitalLine VoIP Phone Service. True 1-800 numbers.
$14.99/mo - 5 PBX exts. - 100 free min. - 6.7¢ additional;
$29.99/mo - 10 PBX exts. - 500 free min. - 5.9¢ additional;
Click Here for 30-Day Free Trial
Click Here for My1Voice
My1Voice is offered by Protus IP Services - a very professional and reliable company dedicated to offering virtual communication services. They have a large English speaking support team available 24/7/365. My1voice provides all of the high-end features of a traditional PBX phone system at a much lower cost and without any software or hardware to purchase, install, or maintain. Works with your phone. Local/Toll Free Numbers. Auto Attendant. Find Me. Follow Me. Web or Email voicemail.
Read My1Voice's Buyer's Guide
Read My1Voice's Features Comparison
Also offers Internet Faxing services through MyFax
$10/mo - 1 PBX ext. - 100 free min. - 5.0¢ additional;
$30/mo - 5 PBX exts. - 1,000 free min. - 5.0¢ additional;
Click Here for 30-Day Free Trial
Click Here for Kall8
Kall8 is the only fully integrated toll-free service that offers traditional 800 service with a complete set of online tools to manage and track your toll free numbers in real time. With Kall8, you can instantly activate and forward your 800 numbers, view calls, and analyze the results of your ad campaigns online. Best deal on Toll-free numbers. Toll-free numbers start at $2/mo. Any Kall8 number can have multiple Virtual PBX systems.
Main Focus is on offering Toll-Free Numbers. Choose from a variety of toll free numbers.
$25/mo -limited to 3 menus and 25 extensions - 6.9¢ for Toll-free - 5.9¢ for local
Click Here for eVoiceReceptionist
eVoice Receptionist gives you a full featured virtual phone system for just one low price. Get a studio recorded greeting for your business plus three extensions with 1000 included minutes. Give your customers a professional impression today. 30 Days FREE Trial. Largest Provider of PBX and Internet Fax services. Get a studio recorded greeting for your business plus three extensions with 1000 included minutes. eVoice Receptionist uses "Single Legged Billing". You're only charged for the first leg (incoming call from customer), while the second leg (outbound call to your phone) is free.
$29.95/mo - 3 PBX exts - 1,000 free min. - 4.9¢ additional;
Click Here for 30-Day Free trial
Click Here for Packet8
Packet8 is an affordable and easy-to-use broadband telephone and videophone service. Designed with both residential and business customers in mind, Packet8 allows anyone with broadband (high speed) Internet access to use their regular phone to make UNLIMITED calls to anywhere in the U.S. and Canada for as little as $24.99 per month. Toll Free or local numbers in US. They will match any competitor quote.
$14.99/mo - 1 PBX ext - attached to calling plan
$39.99/mo - Unlimited Extensions
Company Links:
    Grasshopper (GotVMail) (Privately Held) - Grasshopper (GotVMail) Company Info
    RingCentral (Privately Held) - RingCentral Company Info
    Protus - My1Voice (Privately Held Canadian Firm) - Protus Company Info
    J2 Global - eVoice Receptionist (Nasdaq: JCOM - Public) - Yahoo, Google, J2 Global Company Info
    Kall8 (Privately Held) - Kall8 Company Info
    8X8, Inc. - Packet8 (Nasdaq: EGHT - Public) - Yahoo, Google, 8X8, Inc. Company Info

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Have you ever called a big company, gotten stuck in a voice-greeting loop, and instantly developed a fierce hatred of that company? At moments like those, I've felt that the company I was calling was so big it didn't even need my business. Now, look at it from the other side: Would you like your company to look that big (minus the angry customers)? A virtual PBX can accomplish that quickly and easily, for a small monthly charge plus usage fees. Small offices don't have to find a place to put a big PBX, and the hosted solution works extremely well for companies with a distributed workforce.

11 Short Articles on Hosted PBX:

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